BUILDDIS | How to return an item

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Customer service > Return form / Order cancellation

The purpose of this form is to send your return request. You have 14 days from receipt of your order to send this form. Please fill out the form carefully in order to facilitate data processing.

>>Attention : Custom-made items (special paints, custom manufacturing, item modifications, packs) are not refundable.

Adress :

8 rue de l'Avenir

L-7211 WALFERDANGE

Luxemburg

Phone :

+352 28 77 59 03

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Practical details for return or refund

Name*

First name*

Phone*

E-Mail*

Order number*

Order date*

Delivery date*

Reason for return*

Products*

By submitting this form, I agree to share the information entered in order to process my request*

Sending the form:
Complete the form online, or by registered mail accompanied by your signature and the date of sending (the date of the mail, email or fax being taken as proof).
We will notify you by email upon receipt.

Product returns:
Maximum 14 days after the withdrawal request to return the products concerned. Returned items must be in original condition, UNOPENED, in the original packaging. They must be resalable.

Refund :
The refund will be made within 14 days after receipt of the items and/or receipt of the order cancellation request, in the form of vouchers. These vouchers will be credited to your personal Builddis.com account.

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